Processes should be aligned with the company’s strategy and regularly audited and improved. End to end process redesign can lower costs, improve quality and raise customer satisfaction. Tasks that take up a lot of time and deliver little value should be automated, so that the people can focus on the activities that contribute to achieving the company’s strategy the most.
Agnesis can redesign & automate your company’s processes through the following steps:
Process audit to identify non-value-adding activities and analyzing the process flow
Identify activities that can be coupled or split in order to improve employee efficiency
Optimizing the process flow by re-sequencing activities
Designing the process in order to handle exceptions